Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Job Description

About this role:

Processing customer payments and exceptions in a timely and accurate manner to customer accounts.

Work Schedule: This role involves working 30 hours per week from 9:30 AM to 3:30 PM, with Saturday and Tuesday as off days.

Flexibility is required, including the ability to work weekends and some holidays.

What you will be doing:

• Prepares customer payments for processing.

• Coordinates set-up and maintenance activities for the remittance processor and related equipment.

• Performs research and adjustment activities.

• Processes exception items.

• Maintains inventory of remittance processing supplies.

• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.

• Train through all areas, using machinery, working with standing equipment.

• Mainly scanning and using letter openers, both manually and with machinery.

• Work all parts of the operations.

• Other related duties assigned as needed.

Educational Requirements:

High school diploma or GED

What you bring:

• Capacity to lift or move up to 30 pounds

• Considerable knowledge of remittance processing

• Experience in operations or production machinery

• Proficient written and oral communication skills in dealing with employees or external customers/clients

• Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output through computer operations

• Proficiency to assemble, organize, and sequence work

• Knowledge to identify errors in calculations and balances

• Ability to operate IBML and NCR scanning equipment

• Ability to stand or sit for extended periods of time

Bonus if you have:

• Lockbox experience

• Experience with machinery

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $16.40 - $29.24 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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