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Product Analyst (User Research)

Cushion

Cushion

IT, Product
Remote
Posted on Tuesday, July 18, 2023

We're seeking a detail-oriented and methodical Product Analyst to join our team. In this role, you will deep-dive into our product, understand user behavior, monitor metrics, and deliver daily reports of your findings. Your keen observations and data-driven insights will be instrumental in improving our product and helping us deliver an exceptional experience to our users.

Responsibilities:

  • Conduct thorough product analysis, including reviewing videos of user interactions and noting key observations such as confusion points, bugs, and areas of potential improvement
  • Monitor product metrics and user feedback to understand user behavior and product usage
  • Deliver daily reports that outline findings, highlight key areas of concern, and suggest improvements
  • Identify bugs and work with the product and engineering teams to prioritize and fix them
  • Suggest product or copy improvements based on data analysis and user behavior observations
  • Collaborate with multiple teams to translate findings into actionable recommendations for product development
  • Advocate for the user at all times, ensuring that their needs are at the forefront of our product development process

Requirements:

  • Bachelor’s degree in a relevant field
  • Proven work experience as a Product Analyst, Data Analyst, Business Analyst, or similar role
  • Strong written English skills with an ability to articulate complex concepts clearly and effectively
  • Exceptional attention to detail and a methodical approach to work
  • Solid analytical and problem-solving skills
  • Experience in data analysis and visualization
  • Knowledge of SQL, R, or similar data analysis tools is a plus, but not required
  • Strong understanding of user behavior and experience with user research
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously

As our Product Analyst, your key role will be to accelerate our learning about user behavior and how they interact with our app. Your observations and insights will play a vital role in shaping the evolution of our product, and your impact will be felt across the entire organization.